First, we talk.

Our initial conversation can be in person, over the phone or via Skype. We pick your brain to discover everything there is to know about your brand, goals and clientele. Are your customers corporate “suits” or Justin Bieber-loving tweens? Would punchy prose be fitting, or do you need words with academic appeal? Once we gauge who you are (or who you want to be), we tailor our services to meet your unique communication needs.

“What’s this gonna cost me?”

Based on our discussion, we quote you a fair and honest fee, as well as an estimated completion timeframe. You’ll either be billed per project or at a reasonable hourly rate. You’ll sign a bid letter (which details the project scope, agreed-upon services and due dates) and give us a 50% deposit. We begin work promptly upon receiving your deposit.

Then, we write.

We thoroughly research your industry, size up your competition, brainstorm concepts and determine how to best position you in your market. We then draft creative, targeted copy to that end. We stay in touch with you throughout the drafting stage to make sure we’re on the right track, and to ensure that we’re delivering the value we promised. We send you the draft, and you get back to us with any changes or suggestions. Our fee typically includes two rounds of revisions. Additional rounds are extra.

The final product.

We send you the final draft, on time and on budget. You review it. Once you’re satisfied, we give you the final invoice, and you give us the remaining 50% of the fee.